State Farm® Insurance Agent Maria Melendez

"Thank you for taking the time to share your feedback. We sincerely apologize for your experience and understand how frustrating it can be to feel misinformed and unsupported. We strive to provide clear communication and excellent service, and it’s clear we fell short in your case. Your concerns regarding incorrect information and billing are taken very seriously. I have attempted to reach you via phone and text to address your specific issues, but unfortunately, I have not been successful in connecting with you. Please reach out to me directly at 214-296-2440 so we can assist you in resolving these matters. We are committed to improving our services and ensuring that our customers have a positive experience. Thank you again for your feedback, and I hope to hear from you soon."

"Hi Tania, thank you for your comments about Jennifer! We are delighted to hear her kindness, mindfulness, and thorough explanations made a positive impression on you and your husband. At our office, we believe in helping customers make informed decisions and providing personalized service, and it's clear Jennifer exemplified this during your experience. We truly appreciate your support and recommendation of us to your family and friends. -Maria "

"Hola Erick, ¡gracias por su fantástica reseña! Nuestro equipo está feliz de saber que Denise pudo ayudarlo con sus necesidades de seguro. Se esfuerza por brindar un servicio de cinco estrellas y nos complace saber que hizo que el proceso fuera sencillo. Comuníquese con nosotros si necesita más ayuda. - Maria Hi Erick, thank you for your fantastic review! Our team is happy to hear Denise was able to assist you with your insurance needs. She strives to provide five-star service, and we are glad to learn she made the process simple. Please reach out to us if you need further assistance. - Maria "

"Hi Nereida, thank you for your incredible feedback! We're thrilled to hear that you had such a positive experience with our team. Our team strives to provide excellent customer service. It's wonderful to know we could answer all your questions and help you navigate the different plans we offer. Your recommendation means a lot to us. - Maria "

"Hi Tom, thank you so much for sharing your experience! We're delighted to hear Denise provided you with the assistance you needed and took the time to explain the importance of renters insurance. If you have further questions or need additional assistance, please don't hesitate to reach out. - Maria"

"Hi Daniel, thank you for your kind words! Jeannette and Jesus will be thrilled to know they provided you with excellent service. We’re here whenever you need assistance or have more questions. Happy holidays, and we truly appreciate your recommendation! – Maria Melendez "

"Hi Lexi, thank you so much for your kind words! We're thrilled that Jennifer was able to help you understand the importance of life insurance and make sure your daughter is protected. It means the world to us to be part of your journey to protect her future. We're here for you and your family! – Maria Melendez"

"Hey Reggie, thank you for such a thoughtful review! We're so glad that Jennifer could provide you with the clarity you needed about your insurance. It’s our goal to make sure you feel confident and informed each step of the way. Thank you for working with our team! – Maria Melendez"

"Hi Jorge, thank you for your five-star review of Jesus! Our team is thrilled to hear that he was helpful and knowledgeable in assisting you with your auto and home insurance needs. Jesus takes pride in providing excellent service, and it's good to know he exceeded your expectations. Your recommendation means a lot to us. - Maria"

"Hi Jenifer, thank you for sharing your experience! We're delighted to hear that Jenifer was helpful and patient while guiding you through the process. We’re lucky to have her on our team, and your kind words mean a lot to all of us. Please don’t hesitate to reach out if you have further questions or concerns. -Maria"

"Thank you for your feedback, Checo! I’m glad to hear that Jennifer was able to clearly explain your auto policy coverages. If you have any more questions or need further assistance, feel free to reach out! - Maria "

"Thank you for your kind words, Alexia! We're so glad to hear that Jesus was able to assist you and provide such great service. He truly goes above and beyond to ensure his customers understand everything. We appreciate your recommendation and are always here to help whenever you need it! - Maria"

"Thank you for the great review, Ashten! We're so happy to hear that Jesus was able to assist you and provide exceptional service. He truly values taking the time to address all your concerns. We appreciate your support! - Maria"

"Thank you for the wonderful review, Isaac! I'm so glad to hear that Jennifer was able to provide you with the information and support you needed. We truly appreciate your recommendation and are always here if you need any further assistance! - Maria"

"Hi Whitie, thank you so much for your five-star review! We are happy to hear Denise provided such outstanding service and helped you choose budget-friendly renters insurance quickly and effortlessly. Her dedication and quick response are exactly what we strive for with every customer, and we’re glad it made a difference for you. We appreciate your support. - Maria "

"Hi Adrian, thank you for sharing your positive experience with Isaac and Denise! We're so glad to hear they provided clear explanations and made the process smooth for you. We aim to provide excellent customer service and it’s wonderful to know they were able to assist you effectively. We hope to serve you again soon. - Maria "

"Hi, thank you for sharing your experience! We're delighted to hear Jesus has been attentive and responsive to your insurance needs. Providing excellent service is what we strive for, and it's wonderful to know you feel supported by our team. We appreciate your feedback. - Maria"

"Thank you, Maria, for sharing your experience! We’re thrilled to hear that Denise helped guide you through the process and provided the information you needed to make the best decision for your future and family. We’re so happy to have been a part of that journey! - Maria"

"Thank you, Anissa, for your recommendation! We’re glad to hear that our team’s helpfulness and willingness to answer all your questions made a difference. Your feedback means a lot to us! - Maria "

"Thank you, Crystal, for your kind words! We're so grateful for your appreciation and are thrilled to hear that you've had wonderful experiences with our customer service. Supporting our community is truly important to us, and we're always here to help! - Maria "

"Hi Maricarmen, thank you for your wonderful recommendation! We are thrilled to learn Jesus Guzman provided exceptional service. Our team aims to go above and beyond for our customers, and we are glad Jesus could assist with all of your inquiries. We appreciate you choosing us for your insurance needs. – Maria Melendez State Farm "

"Hi Jorge, thank you for your kind words about Jennifer! Our team is delighted to hear that she took the time to patiently explain your policy coverages making you feel informed and comfortable. Jennifer’s dedication to providing excellent service are qualities we strive for, and we're glad you had a positive experience working with her. We appreciate your feedback. - Maria Melendez State Farm "

"Hi Michelle, thank you for sharing your experience and thoughtful recommendation! We're thrilled to hear Denise made the life insurance process clear and manageable for you. Her dedication to understanding each customer's unique needs and guiding them with patience is what we strive for each day. We're delighted that you feel confident in your decision, and we're here if you need further assistance. - Maria"

"Hi Christie, thank you for sharing your heartfelt experience. Our team has been honored to have been there for you during such a challenging time. We are glad to learn that Jennifer and Denise provided support when needed. Your kind words about Denise's knowledge and responsiveness mean a lot to us. We appreciate your support and are grateful for your recommendation. - Maria"

"Hi Jeanette, thank you for your kind words! We are pleased to learn Jennifer provided excellent customer service and that I helped you understand the importance of life insurance. Our team appreciates your support. - Maria"