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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Luisa Ybarra

October 16, 2025

5  out of  5
rating by Luisa Ybarra
"Me gustaría recomendar a Jennifer Vargas mi agent ya Que te trata como familia y te explica todo también . Yo necesitan comparar aseguransas ya que tenía Allstate por mas de 25 años . Nunca Allstate me dio tan buen servicio como State Farm . Si tengo una pregunta o algo mas Jenifer siempre esta disparate ayudar me gustaría Que ubiera mas agents como ella . Su equipo son muy suertudas de tenerla en su equipo merese un aumento por lo excellente que es . Les recomiendo a Jenifer para todo tipo de aseguransas de casa , carro, negasio, o de vida . Gracias Jenifer por tu excellente servicio al cliente."
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Lilian Michel

October 16, 2025

5  out of  5
rating by Lilian Michel
"Excelente servicio eficientes y claras sus respuestas Jennifer y María me dieron excelente servicio ."
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Dolores Nolasco

October 15, 2025

5  out of  5
rating by Dolores Nolasco
"Highly Recommend Jennifer Vargas – Truly Exceptional Service! I want to take a moment to recognize Jennifer Vargas, an amazing insurance agent who went above and beyond for me — even though I wasn’t her client. After I had a car accident, I called my actual agent for help, but she was too busy and transferred me to customer service. Somehow, I was connected to Jennifer, and even though she didn’t know me and I wasn’t her client, she immediately took ownership of the situation. She stayed on the phone with me, calmed me down, and made sure I got the help I needed that day. What truly amazed me is that she followed up with me the next day — and every day after — just to check in and see how I was doing and if I needed anything. I had been with my previous agent for over 10 years and never received this level of care or attention. Because of Jennifer’s compassion, professionalism, and dedication, I decided to switch agents — and I’m so glad I did. Jennifer truly loves what she does, and it shows in every interaction. With her, you’re not just a number — she treats you like family. Her whole team is awesome, too! If you’re looking for insurance and want to work with someone who genuinely cares, go to Jennifer Vargas. She will take care of you and your needs — just like she did for me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service of Jennifer at the Maria Melendez State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Karla Baltazar

October 15, 2025

5  out of  5
rating by Karla Baltazar
"Jennifer & Denise where both really helpful and patient with getting me Auto and life insurance, they both explained everything I needed to know step by step with no hesitation, I will highly recommend State Farm with the lady in Red Maria Melendez."
We responded:
"Thank you for reviewing the Maria Melenez State Farm office! We’re thrilled to know you had a positive experience with Jennifer and Denise; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nikeya Webb

October 10, 2025

5  out of  5
rating by Nikeya Webb
"Denise was amazing through my process of switching over to State Farm. She was very knowledgeable and had amazing customer service !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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derobinsmd

October 8, 2025

5  out of  5
rating by derobinsmd
"Added my utility trailer to my auto policy. Issac everything efficiently and professionally. Highly recommend this agency. Mrs Melendez and her assistant Jennifer were very efficient in insuring my house Five star service"
We responded:
"Thank you for your kind words! We're thrilled to hear Isaac provided efficient service when assisting you with coverage. Your recommendation means a lot to us. - Maria"
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Dr. Leti Cavazos

August 28, 2025

5  out of  5
rating by Dr. Leti Cavazos
"Denise at State Farm did a wonderful job helping us with our business property insurance. She was knowledgeable, patient, and made the entire process smooth and stress-free. She took the time to explain our options clearly and ensured that we had the right coverage for our needs. We truly appreciate her professionalism and excellent customer service. Highly recommend working with Denise if you’re looking for someone who goes above and beyond!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service you had with Denise at our Maria Melendez State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Juan Carlos Arce Navarrete

August 4, 2025

5  out of  5
rating by Juan Carlos Arce Navarrete
"Auto-Home. Thanks to the exceptional service provided by Denise Rosales. She was extremely diligent and thorough in addressing all my questions and concerns during the quotation and enrollment process, ensuring a seamless and stress-free experience. I highly recommend Denise and Auto-Home Insurance for their outstanding customer service and expertise."
We responded:
"Thank you for your 5-star review on Denise! My State Farm team and I are happy to be your good neighbor!"
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Mark Venincasa

July 18, 2025

5  out of  5
rating by Mark Venincasa
"Jennifer did a wonderful job for me! She was efficient, kind professional, and she obtained enhanced coverage at a significantly lower cost than my then current policies. I appreciate her communication skills, and she worked above and beyond to expediently handle my transfer requests for home and auto. I am a big fan of Jennifer and the Lady in Red!"
We responded:
"We’re honored by your positive feedback on Jennifer! We look forward to continuing to provide you with great service here at the Maria Melendez State Farm agency! If there is anything else we can do for your insurance needs, just let us know!"
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Stuart Leiby

July 16, 2025

5  out of  5
rating by Stuart Leiby
"Maria and her team have been great to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Maria Melendez State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angie Alonso

July 15, 2025

5  out of  5
rating by Angie Alonso
"Denise was incredibly helpful when we needed to add our new vehicle and our daughter as a new driver to our insurance policy. She took the time to go over all the details with us and made sure we felt at peace with every decision. This State Farm agency is excellent at communicating and always gets back to us quickly. Maria Melendez and her entire team are wonderful, they truly work together to take care of their clients. Highly recommend!"
We responded:
"We’re thankful for your feedback Denise! It’s our pleasure to assist you with your insurance needs at the Maria Melendez State Farm agency. If there is anything else we can do to help, please let us know!"
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Mike Karimi

July 8, 2025

5  out of  5
rating by Mike Karimi
"Thank you to Jennifer, Denise and Hope for the great customer service they have provided over the years."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with the Maria Melendez State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Theresa Dyre

June 30, 2025

5  out of  5
rating by Theresa Dyre
"I just received the best service from Hope. Not only was she able to reduce my premiums, she was able to increase my coverage!! She was very professional, informative and helpful through the entire process. I highly recommend this agency to anyone who needs insurance at an affordable rate!!"
We responded:
"We’re thrilled to hear that Hope was able to provide you with excellent service, reduce your premiums, and increase your coverage. We’re thankful for your feedback on the Maria Melendez Statefarm Agency! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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arturo escalante

June 27, 2025

5  out of  5
rating by arturo escalante
"Thank you Jennifer for helping me understand my auto and home coverage. I will be recommending Jennifer to my family and friends."
We responded:
"Thank you for reviewing the Maria Melendez State Farm office! We’re thrilled to know you had a positive experience with Jennifer; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kacheton

June 19, 2025

5  out of  5
rating by Kacheton
"Excellent experience with Jennifer. We're so happy with her help. She's the one we all want to have right next to us because of her dedication . Thank you again, Jennifer 🙂"
We responded:
"We’re thankful for your feedback about Jennifer! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please give us a call at the Maria Melendez State Farm."
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Mariangel_ Mendoza

June 18, 2025

5  out of  5
rating by Mariangel_ Mendoza
"Realmente complacida con el servicio brindando por parte de la señorita Denise 😊muy atenta a cada destelle y busca la manera de poder ayudarte."
We responded:
"Thank you for reviewing the Maria Melendez State Farm office! We’re thrilled to know you had a positive experience with Denise; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ¡Gracias por reseñar la oficina de State Farm de María Melendez! Estamos emocionados de saber que tuviste una experiencia positiva con Denise; ¡tu satisfacción es nuestra principal prioridad! Esperamos seguir apoyando tus necesidades de seguros."
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Glen Aber

June 16, 2025

5  out of  5
rating by Glen Aber
"My agent Hope was so helpful and I didn't have to wait at all. She resolved everything quickly and the policy changes took effect That same day!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Hope in our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! The Maria Melendez State Farm Agency is thankful. "
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Jose Delgado

June 3, 2025

5  out of  5
rating by Jose Delgado
"Muy buen servicio Denice me atendio con amavilidad y muy Profesional en su trabalo"
We responded:
"Thank you very much for your kind review! We are pleased to hear that you received excellent service from Denise at the Maria Melendez State Farm Agency. We strive to provide friendly and professional service to all our clients, and it’s rewarding to see that reflected in your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out to us. We are here to help you with all your insurance needs. ¡Muchas gracias por su amable reseña! Nos alegra saber que recibió un excelente servicio de parte de Denise en la Agencia de State Farm de Maria Melendez. Nos esforzamos por brindar un trato amable y profesional a todos nuestros clientes, y es gratificante ver que esto se refleja en su experiencia. Si tiene alguna pregunta adicional o necesita asistencia en el futuro, no dude en comunicarse con nosotros. Estamos aquí para ayudarle con todas sus necesidades de seguro."
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Ramon Baez

May 30, 2025

5  out of  5
rating by Ramon Baez
"What can I say? Agent Denise Rosales was absolutely amazing. She made this entire process for getting my renters insurance as easy as 1 2 3. Her communication was done in a very timely manner. She made sure that all my questions were answered. She even provided the necessary documents i needed for my apartment complex BEFORE I was able to make my annual payment. The best part was she provided a policy where my doberman will be protected. After that I was sold. If you are in need of any kind of insurance, then reach out to Denise. She will take good care of you and your needs. STRESS FREE!!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with Denise Rosales! We are thrilled to hear that Denise made the process of obtaining your renters insurance so smooth and stress-free. At the Maria Melendez State Farm Agency, we strive to provide exceptional service, and it’s wonderful to know that Denise was able to address all your questions promptly and provide the necessary documents ahead of time. We understand how important it is to have coverage that protects not only your belongings but also your beloved pets, and we’re glad Denise could meet that need for you. Your recommendation means the world to us, and we appreciate your trust in our agency. If you need any further assistance or have any more insurance needs in the future, please don’t hesitate to reach out. We're here to help!"
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Elvis Anez

May 2, 2025

5  out of  5
rating by Elvis Anez
"Excelente trato personal, muy profesional y muy rápido por parte de la señorita Alexa , muchas gracias y feliz fin de semana 05/02/2025"
We responded:
"Elvis, te agradecemos que te hayas tomado un momento para valorar tu experiencia con nosotros. Si alguna vez tiene más comentarios para compartir, nos encantaría escucharlos. Gracias por elegirnos para sus necesidades de seguro. - Maria Melendez State Farm "
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Kenneth McQuade

May 1, 2025

5  out of  5
rating by Kenneth McQuade
"They reach out whenever there is a change or a claim, to make sure I have been contacted and see if I have questions. Could not be happier with her agency. Kenneth McQuade & Fernando Hernandez"
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Yareli Mendoza

April 27, 2025

5  out of  5
rating by Yareli Mendoza
"Agent Jennifer Vargas provided me and guided me through my life insurance policy also quoted me on my home and auto insurance. She maid the process so smooth and easy to understand. Her passionate and experience and always showing out for her clients and going above and beyond truly is impressive. I highly recommend her for any State Farm policies y'all may need. I will definitely be going back for any future quotes/policies my self. Thank you Jennifer you are amazing!"
We responded:
"Thank you so much, Yareli! We're thrilled to hear that Jennifer made everything smooth and easy to understand. Her passion and dedication to helping her clients truly stand out. Your kind words mean a lot! We’re grateful for your recommendation and look forward to helping you with any future policies! - Maria"
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Gabriela Vazquez

April 25, 2025

5  out of  5
rating by Gabriela Vazquez
"Great service and very helpful staff they will help with all your needs for auto and life insurance. Denise has been very helpful with all my questions and helping my family save on insurance. Thank you."
We responded:
"Thank you, Gabriela! We’re so glad Denise was able to help you and your family find the right coverage and savings. Your trust means a lot to us, and we’re always here to answer your questions and help out with your insurance needs! - Maria"
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Tiera Mccoy

April 25, 2025

5  out of  5
rating by Tiera Mccoy
"10/10 recommend speaking with Jennifer she really helped me and my mother out. My mom told me she was the sweetest person that she’s ever talked to. She went above and beyond to help get a reasonable price for us. Call here if you have any questions"
We responded:
"Thank you, Tiera! We’re so happy Jennifer was able to help both you and your mom—she really does go above and beyond! We love hearing that her kindness and commitment made such a difference. Don’t hesitate to reach out anytime! - Maria"
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Jami Portillo

April 14, 2025

5  out of  5
rating by Jami Portillo
"Isaac was so helpful with my claim he did most of the work for me. Always in a great mood and willing to make the calls for me so I didn’t have to be on hold. Maria also has ALWAYS helped with anything I need. I have been with them for 5 years and always positive experience. Thank you to everyone in the office!"
We responded:
"Thank you so much, Jami! Your kind words truly mean a lot. It's always a pleasure helping you, and I'm so glad Isaac was able to make your claim process easier. We are grateful to have you as part of our agency and look forward to continuing to take great care of you! - Maria"