State Farm® Insurance Agent Maria Melendez

"Denise at State Farm did a wonderful job helping us with our business property insurance. She was knowledgeable, patient, and made the entire process smooth and stress-free. She took the time to explain our options clearly and ensured that we had the right coverage for our needs. We truly appreciate her professionalism and excellent customer service. Highly recommend working with Denise if you’re looking for someone who goes above and beyond!"

"Auto-Home. Thanks to the exceptional service provided by Denise Rosales. She was extremely diligent and thorough in addressing all my questions and concerns during the quotation and enrollment process, ensuring a seamless and stress-free experience. I highly recommend Denise and Auto-Home Insurance for their outstanding customer service and expertise."

"Jennifer did a wonderful job for me! She was efficient, kind professional, and she obtained enhanced coverage at a significantly lower cost than my then current policies. I appreciate her communication skills, and she worked above and beyond to expediently handle my transfer requests for home and auto. I am a big fan of Jennifer and the Lady in Red!"

"Maria and her team have been great to work with!"

"Denise was incredibly helpful when we needed to add our new vehicle and our daughter as a new driver to our insurance policy. She took the time to go over all the details with us and made sure we felt at peace with every decision. This State Farm agency is excellent at communicating and always gets back to us quickly. Maria Melendez and her entire team are wonderful, they truly work together to take care of their clients. Highly recommend!"

"Thank you to Jennifer, Denise and Hope for the great customer service they have provided over the years."

"I just received the best service from Hope. Not only was she able to reduce my premiums, she was able to increase my coverage!! She was very professional, informative and helpful through the entire process. I highly recommend this agency to anyone who needs insurance at an affordable rate!!"

"Thank you Jennifer for helping me understand my auto and home coverage. I will be recommending Jennifer to my family and friends."

"Excellent experience with Jennifer. We're so happy with her help. She's the one we all want to have right next to us because of her dedication . Thank you again, Jennifer 🙂"

"Realmente complacida con el servicio brindando por parte de la señorita Denise 😊muy atenta a cada destelle y busca la manera de poder ayudarte."

"My agent Hope was so helpful and I didn't have to wait at all. She resolved everything quickly and the policy changes took effect That same day!"

"Muy buen servicio Denice me atendio con amavilidad y muy Profesional en su trabalo"

"What can I say? Agent Denise Rosales was absolutely amazing. She made this entire process for getting my renters insurance as easy as 1 2 3. Her communication was done in a very timely manner. She made sure that all my questions were answered. She even provided the necessary documents i needed for my apartment complex BEFORE I was able to make my annual payment. The best part was she provided a policy where my doberman will be protected. After that I was sold. If you are in need of any kind of insurance, then reach out to Denise. She will take good care of you and your needs. STRESS FREE!!"

"Excelente trato personal, muy profesional y muy rápido por parte de la señorita Alexa , muchas gracias y feliz fin de semana 05/02/2025"

"They reach out whenever there is a change or a claim, to make sure I have been contacted and see if I have questions. Could not be happier with her agency. Kenneth McQuade & Fernando Hernandez"

"Agent Jennifer Vargas provided me and guided me through my life insurance policy also quoted me on my home and auto insurance. She maid the process so smooth and easy to understand. Her passionate and experience and always showing out for her clients and going above and beyond truly is impressive. I highly recommend her for any State Farm policies y'all may need. I will definitely be going back for any future quotes/policies my self. Thank you Jennifer you are amazing!"

"Great service and very helpful staff they will help with all your needs for auto and life insurance. Denise has been very helpful with all my questions and helping my family save on insurance. Thank you."

"10/10 recommend speaking with Jennifer she really helped me and my mother out. My mom told me she was the sweetest person that she’s ever talked to. She went above and beyond to help get a reasonable price for us. Call here if you have any questions"

"Isaac was so helpful with my claim he did most of the work for me. Always in a great mood and willing to make the calls for me so I didn’t have to be on hold. Maria also has ALWAYS helped with anything I need. I have been with them for 5 years and always positive experience. Thank you to everyone in the office!"

"Really helpful in answering question and finding the best deal for you @Maria Melendez"

"Jennifer communicated very well and answered all my questions regarding the home and auto quotes she put together for us. This is my first time using State Farm and I definitely recommend this particular agency!"

"I had dreaded going through the process of swapping home & auto insurance for months but in the end I had nothing to worry about! Denise made everything so easy, even canceling existing services with my former carrier and coordinating with my bank, all while saving me a bunch of money. Many thanks to her and the State Farm team."

"*****UPDATE*****. She is incapable of being professional or helpful. ALWAYS gives incorrect information. I recorded our last 4 phone calls because she talks aggressive, and unprofessional while LYING through her teeth and backtracking when overcharging and creating false charges. She hung up in my face while being calm and asking valid questions of my charges and dates (call is recorded). She called back 6 minutes later stating she hung up on accident. There is no way you can accidentally hang up a LANDLINE PHONE. When i asked how she accidentally disconnected a landline she tried to have fake tears and i laughed in disbelief, she stated "you don't need to laugh at me." I corrected her informing yes I do because it was intentional due to her yelling, being unprofessional, and unable to control her emotions. This isn't a paid or begged for review......RUN!!!!! If I could give zero stars I would. This is the JANKIEST insurance provider I have ever had the unfortunate pleasure of having to deal with. They call and give incoreect information, negate to inform of princing when they charge, and will add a claim to your driving record and then say "our system shows we never paid for any damage or repairs so I'm not sure why whoever put it on there as a claim." My rates have increased due to their insurance fraud. If your looking for professionalism, transparency, and honesty you damn sure better not choose this office. My driving record is impeccable, NEVER had a wreck, NEVER filed a claim for ANYTHING, and NEVER had a moving violation in my life and im almost 40. Then they have the audacity to talk to you as if you're slow. "Oh.....sorry" just doesn't work for me anymore. This office needs to be out of business. I have reported them to the better business bureau and contacted a lawyer for falsifying insurance documents. You better think twice before picking these janky people cause I was once fooled by these fake reviews too."

"Well, it turns out that some things are NOT too good to be true (!). I had been with the same agent for so many years that I thought I was paying the standard rate for my car insurance - until I started comparing rates with others. Holy cow was I getting robbed! Then I met Maria through my bank job and she offered me a quote. Now I am paying LESS than HALF of what I had been paying for years through a family friend (I use the term loosely now in this case) - and that includes my renter’s insurance! By the next week, Denise, an agent working for Maria, was able to set me up and save me some serious money. Seriously, she took care of everything and made the experience easy and comfortable for me. Needless to say, my standard of service has been raised, because Maria and Denise have raised the bar. THANK YOU!"

"I was thoroughly impressed with State Farm's exceptional customer service. Agent Isaac was knowledgeable, friendly, and helped me find a great offer. Highly recommended!"