Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of said cabrera

said cabrera

November 9, 2024

4  out of  5
rating by said cabrera
"I have several policies currently with the Maria Melendez State Farm office . Anytime I have a question, Jesus has been attentive to my insurance needs. Thank you Jesus!"
We responded:
"Hi, thank you for sharing your experience! We're delighted to hear Jesus has been attentive and responsive to your insurance needs. Providing excellent service is what we strive for, and it's wonderful to know you feel supported by our team. We appreciate your feedback. - Maria"
Profile photo of Maria Feliberta Rodríguez Medel

Maria Feliberta Rodríguez Medel

November 8, 2024

5  out of  5
rating by Maria Feliberta Rodríguez Medel
"Hello My Name is Maria, I want to give a shoutout to Denise, for providing me exceptional customer service. I was hesitant to get a life insurance at first but now thanks to her informing me of the benefits of obtaining one. I got one and I know I did the right choice because now my future and my family are protected. Thank You so Much Denise."
We responded:
"Thank you, Maria, for sharing your experience! We’re thrilled to hear that Denise helped guide you through the process and provided the information you needed to make the best decision for your future and family. We’re so happy to have been a part of that journey! - Maria"
Profile photo of Anissa Garcia

Anissa Garcia

November 8, 2024

5  out of  5
rating by Anissa Garcia
"Super helpful, kind, and allowed me to ask many questions with detailed answers. Definitely recommend them!"
We responded:
"Thank you, Anissa, for your recommendation! We’re glad to hear that our team’s helpfulness and willingness to answer all your questions made a difference. Your feedback means a lot to us! - Maria "
Profile photo of Crystal Marroquin

Crystal Marroquin

November 8, 2024

5  out of  5
rating by Crystal Marroquin
"Wonderful customer service every time!! So grateful for this company and their dedication to supporting those in the community!"
We responded:
"Thank you, Crystal, for your kind words! We're so grateful for your appreciation and are thrilled to hear that you've had wonderful experiences with our customer service. Supporting our community is truly important to us, and we're always here to help! - Maria "
Profile photo of Maricarmen Guzman

Maricarmen Guzman

October 31, 2024

5  out of  5
rating by Maricarmen Guzman
"I highly recommend the Maria Melendez State Farm agency for its diverse range of products, including homeowners, auto, business, life, and health policies. Jesus Guzman stands out for his exceptional professionalism, customer service, and expertise, consistently going above and beyond to address insurance inquiries. Thank you!"
We responded:
"Hi Maricarmen, thank you for your wonderful recommendation! We are thrilled to learn Jesus Guzman provided exceptional service. Our team aims to go above and beyond for our customers, and we are glad Jesus could assist with all of your inquiries. We appreciate you choosing us for your insurance needs. – Maria Melendez State Farm "
Profile photo of Jorge Rodriguez

Jorge Rodriguez

October 31, 2024

5  out of  5
rating by Jorge Rodriguez
"Jennifer was very patience on explaining the policy coverages and benefits and she was very professional, nice doing business with her"
We responded:
"Hi Jorge, thank you for your kind words about Jennifer! Our team is delighted to hear that she took the time to patiently explain your policy coverages making you feel informed and comfortable. Jennifer’s dedication to providing excellent service are qualities we strive for, and we're glad you had a positive experience working with her. We appreciate your feedback. - Maria Melendez State Farm "
Profile photo of michelle laitano

michelle laitano

October 30, 2024

5  out of  5
rating by michelle laitano
"I recently worked with Denise to get a quote for life insurance, and I couldn’t be happier with the experience. Denise took the time to understand my unique needs and walked me through each step of the process, ensuring I fully understood all my options. She was incredibly knowledgeable, patient, and proactive, making what could have been a complicated process feel straightforward and manageable. Thanks to her guidance, I feel confident in my decision. I highly recommend Denise to anyone looking for personalized and professional assistance with their insurance needs!"
We responded:
"Hi Michelle, thank you for sharing your experience and thoughtful recommendation! We're thrilled to hear Denise made the life insurance process clear and manageable for you. Her dedication to understanding each customer's unique needs and guiding them with patience is what we strive for each day. We're delighted that you feel confident in your decision, and we're here if you need further assistance. - Maria"
Profile photo of Christie Petrie

Christie Petrie

October 29, 2024

5  out of  5
rating by Christie Petrie
"Everyone in Maria Melendez' State Farm office provides professional, efficient and personal service. I first became acquainted with Jennifer, Denise and Maria when my dad passed away two years ago. They were very caring and understanding helped me through all of his insurance during a difficult time. Once I left my backpack at their office and Maria personally brought it by my house so I didn't have to drive back. Recently, I had the opportunity to work with Denise on my own insurance needs. She is extremely knowledgeable and responsive. I highly recommend this office if you appreciate that extra personal touch."
We responded:
"Hi Christie, thank you for sharing your heartfelt experience. Our team has been honored to have been there for you during such a challenging time. We are glad to learn that Jennifer and Denise provided support when needed. Your kind words about Denise's knowledge and responsiveness mean a lot to us. We appreciate your support and are grateful for your recommendation. - Maria"
Profile photo of Jeanette Garcia

Jeanette Garcia

October 28, 2024

5  out of  5
rating by Jeanette Garcia
"Jennifer had great customer service and made me feel like I fit right in. Maria helped me understand the importance of a life policy very grateful for this team. Thank you ladies"
We responded:
"Hi Jeanette, thank you for your kind words! We are pleased to learn Jennifer provided excellent customer service and that I helped you understand the importance of life insurance. Our team appreciates your support. - Maria"
Profile photo of Frank Villarreal

Frank Villarreal

October 14, 2024

5  out of  5
rating by Frank Villarreal
"Jeniffer Vargas has been great at everything . Thank you Jenniffer . Maria and Tinille make a great team .Together they have exceeded my expectations.Great customer service and outstanding professionalism . Thank you Maria and Tinille for all your efforts and prompt service."
We responded:
"Frank, It is our pleasure to help you with your insurance needs. Thank you for your trust."
Profile photo of Elena ORTIZ

Elena ORTIZ

October 8, 2024

5  out of  5
rating by Elena ORTIZ
"I recently worked with Denise for my car and home insurance needs, and I couldn’t be happier with the experience! She was incredibly knowledgeable, patient, and thorough, taking the time to explain all my options and ensuring I had the best coverage for my needs. Denise’s service was exceptional – she went above and beyond to make sure everything was handled smoothly and efficiently. I highly recommend Denise to anyone looking for quality insurance and excellent customer service!"
We responded:
"Hi Elena, thank you for sharing your experience! The Maria Melendez State Farm Agent team is delighted to hear Denise provided exceptional service. We are thrilled to learn she took the time to explain your options and made sure you had excellent home and auto coverage. We aim to make the insurance process smooth and efficient, and we're glad Denise went above and beyond. Our team truly appreciates your recommendation. - Maria"
Profile photo of Brian Zacharias

Brian Zacharias

September 27, 2024

5  out of  5
rating by Brian Zacharias
"Denise was very quick and easy to get quotes, information, edits, and payment with. Great all around!"
We responded:
"Hi Brian, thank you for your feedback! We are glad to hear you found the process quick and simple to get information about your insurance needs. Our goal is to make things as seamless as possible for our customers. Please contact us if you have additional questions or concerns about coverage. -Thank you for choosin Maria Melendez State Farm Office!"
Profile photo of David Hernandez

David Hernandez

September 11, 2024

5  out of  5
rating by David Hernandez
"The gold standard! Marian has been wonderful, attentive, and accommodating. She’s quick to follow through on requests and ensures they’re done right the first time. Very happy I moved from my old agent because Marian has completely turned things around! Thank you, Marian!"
We responded:
"Hi David, thank you for your fantastic review. The Maria Melendez State Farn Agent team is thrilled to learn Marian has provided you with the gold standard of service. We are glad to learn she was attentive, prompt, and accommodating to your insurance needs. We are happy you made the switch, and that Marian has turned things around for you! Thanks again for your support. - Maria "
Profile photo of Z Roman

Z Roman

September 6, 2024

5  out of  5
rating by Z Roman
"Jennifer and all the lovely reps at this location are not only knowledgeable and helpful but they are also really kind! Definitely staying with State Farm as long as possible ❤️"
We responded:
"Hi Z, thank you for your kind words! It is wonderful to hear Jennifer, and our team are knowledgeable and helpful. The Maria Melendez Agency looks forward to continuing to serve you. - Maria "
Profile photo of Jose Portillo

Jose Portillo

September 4, 2024

5  out of  5
rating by Jose Portillo
"Exelente servicio de marian 👍"
We responded:
"Hola José, ¡gracias por sus maravillosos comentarios! Nuestro equipo está encantado de conocer su excelente experiencia con Marian. Brindar un servicio excepcional es nuestra prioridad y nos alegra que Marian pueda ayudarlo de manera efectiva. Esperamos volver a trabajar con usted pronto. - María "
Profile photo of Anthony Pingaro

Anthony Pingaro

August 29, 2024

5  out of  5
rating by Anthony Pingaro
"I want to give a huge shout out to Jennifer for taking all my stress away with direct updates and fantastic support/ communication. She really is a rare gem to have on the State Farm team. I look forward to working with her again with any future events."
We responded:
"Hi Anthony, thank you for your kind words! We're thrilled to hear that Jennifer provided you with excellent communication and support. She truly is a rare gem, and we're lucky to have her on our Maria Melendez agency team. We'll be sure to pass along your shout-out to her. We look forward to assisting you again in the future. - Maria "
Profile photo of Jahy Rueda

Jahy Rueda

August 7, 2024

5  out of  5
rating by Jahy Rueda
"Almost 3 years and by far the best maria, her staff always so helpful and welcoming. Maria help me on my rental experience explaining the policy and my worries , made me feel safe. This is, by far, the best State Farm agency I worked with."
We responded:
"Hi Jahy, Thank you so much for the kind words! I am so glad that we were able to help with your rental policy. We strive to make you feel safe and welcomed! - Maria"
Profile photo of Steve Jefferson

Steve Jefferson

July 30, 2024

5  out of  5
rating by Steve Jefferson
"Jennifer very professional and kind"
We responded:
"Thank you, Steve for the fantastic 5-star review! We are thrilled to see you had a wonderful experience with Jennifer. Maria Melendez State Farm team sincerely appreciates your support, and we are more than happy to assist you with your insurance needs. – Maria "
Profile photo of Gabriel Boscan

Gabriel Boscan

July 18, 2024

5  out of  5
rating by Gabriel Boscan
"Jennifer help me recently and she was very patient with me and trust me I could be very difficult lol, and Maria is amazing, she recognizes me after 2 years, they greeted me and make me feel welcome every time!"
We responded:
"Hi Gabriel, Thank you for your five-star review. Our team is happy to hear about your wonderful experience with us. We hope to work with you again soon. - Maria Melendez State Farm Agent "
Profile photo of Ryan Jones

Ryan Jones

July 1, 2024

5  out of  5
rating by Ryan Jones
"I had to rush from work to this location to drop off some documents State Farm needed to get me paid out on a claim right before returning my rental car. I was short on time, but luckily Jennifer got me out of there with enough time to return my rental before the company closed…and even put gas in it before I got there!! It was clear from how she resolved my issue that she’s experienced and goes out of her way to get her clients the best result possible. They also had complementary cold water which is nice on a summer day in Texas."
We responded:
"Hi Ryan, Thank you for your review. We're delighted to hear that Jennifer was able to assist you efficiently and help you meet your tight schedule. Our goal is to provide exceptional service and go the extra mile for our customers, and we're thrilled that Jennifer's dedication positively impacted your day. We appreciate your feedback. - Maria Melendez State Farm Agent "
Profile photo of conrado rodriguez

conrado rodriguez

June 28, 2024

5  out of  5
rating by conrado rodriguez
"This is, by far, the best State Farm agency I worked with. The professionalism, knowledge and excellent predisposition to explain the conditions of each policy + the expertise they have is something that needs to be highlighted. Now I’m moving all my assets under the same policy because I know that they will do their best to support me in the unfortunate case of an accident. Having peace of mind in the moments when minutes counts is a must for me, and Mari and her team knows how to make me feel that all my assets are covered and safe in the best way, with the best price"
We responded:
"Hi Conrado, Thank you for your wonderful review. At the Maria Melendez State Farm Agent team, we aim to provide our customers with five-star service. We are glad to learn we hit the mark. We will continue to work hard to maintain this top standard of service . - Maria Melendez State Farm Agent "
Profile photo of Samuel Dawodu

Samuel Dawodu

June 26, 2024

5  out of  5
rating by Samuel Dawodu
"Mari Guzman Was absolutely amazing today on the phone with helping get the best prices and discounts for my auto and home rates"
We responded:
"Hi Samuel, Thank you for your five-star review. Our team is happy to learn Mari could assist you with coverage. We appreciate you choosing us for your insurance needs. - Maria Melendez State Farm Agent"
Profile photo of Analy García

Analy García

June 19, 2024

5  out of  5
rating by Analy García
"06/19/2024 I had the opportunity to work with these two lady's Maria and Jennifer they are so nice and friendly Women and they helped me find a great price to get my house and car insurance !!! Definitely recommend State farm Insurance...If you need one ask for this two lady's"
We responded:
"Hi Analy, Thank you so much for your review! I am so happy Jennifer and I were able to help you with your home and car insurance needs! - Maria Melendez State Farm Agent"
Profile photo of Paola Maldonado

Paola Maldonado

June 19, 2024

5  out of  5
rating by Paola Maldonado
"Excelente servicio el que me brindaron el día de hoy la señorita Jennifer muy amable y atenta durante mi visita. Gracias por la atención y amabilidad"
We responded:
"Hola Paola, gracias por tu reseña de cinco estrellas. Nuestro equipo está feliz de saber que la Sra. Jennifer le brindó un servicio fantástico. Nos alegra saber que fue amable y atenta. Esperamos darle la bienvenida pronto. - María Meléndez Agente de State Farm"
Profile photo of Sam Lima

Sam Lima

June 19, 2024

5  out of  5
rating by Sam Lima
"Visitamos las oficinas de state farm de Maria Melendez donde nos atendió Jennifer y nos dio la información que necesitábamos muy buen servicio excelente atención al cliente"
We responded:
"Hola Sam, gracias por tu reseña. Nuestro equipo está encantado de saber que Jennifer fue informativa. Agradecemos su apoyo. - María Meléndez Agente de State Farm"