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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Fenix Collins

October 11, 2026

5 out of 5 rating by Fenix Collins
"Angela was super helpful when I needed an updated auto insurance ID card. She got it sent over to me quickly and made sure I had everything I needed. The whole process was easy and stress-free. Great customer service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Angela met your expectations. Thank you Fenix for choosing Maria Melendez State Farm. "
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Jorge Vasquez

October 2, 2026

5 out of 5 rating by Jorge Vasquez
"Muchas gracias Angelita y Maria. Muy bien servicio."
We responded:
"Agradecemos su reseña, Jorge. Gracias por sus amables comentarios con respecto al equipo de Maria Melendez, agente de State Farm. Agradecemos su reseña, Jorge. Gracias por sus amables comentarios con respecto al equipo de Maria Melendez, agente de State Farm. "
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big surge

September 30, 2026

5 out of 5 rating by big surge
"Very attentive and helpful State Farm location! I've had States Farm in the past, and switched companies before. But other State Farm locations have not been as helpful as this one! I'm dealing with an insurance claim for a hit and run accident, and this office is helping me every step of the way and making sure I am taken care of."
We responded:
"Thanks so much for the amazing review, big! We really appreciate your support here in Dallas. Just reach out anytime if you need us - we’re here for you. It is our goal to help you stay on top of your claim and connect you with your clam team! "
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Kim Bremer

September 30, 2026

5 out of 5 rating by Kim Bremer
"Expedient reply from Denise Rosales as to change of my vehicle; same day service!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Esperanza Trujillo

September 24, 2026

5 out of 5 rating by Esperanza Trujillo
"Excelente servicio. Angela fue muy amable y me ayudó a resolver unas dudas que tenía sobre mi cuenta. Me atendió con mucha paciencia y se aseguró de que todo quedara claro. Muy buena atención al cliente."
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Esperanza! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Maria Melendez, agente de State Farm, en cualquier momento. "
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Leslie Trujillo

September 18, 2026

5 out of 5 rating by Leslie Trujillo
"Angela was super helpful with getting my Drive Safe & Save set up! I was having trouble understanding how everything worked, and she took the time to walk me through the setup and explain what I needed to do. She made the whole process quick and easy and was really patient with all my questions. Great customer service!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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yolonda hines

September 18, 2026

5 out of 5 rating by yolonda hines
"Angela was super helpful over the phone! She was patient, answered all my questions, and made everything really easy to understand. I really appreciated how friendly and professional she was throughout the whole call. Great customer service!"
We responded:
"Thank you so much for the 5 stars, Yolonda! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Monse Aviles

September 8, 2026

5 out of 5 rating by Monse Aviles
"I spoke with Angela over the phone and she was such a pleasure to talk to! She had a great attitude and made the whole conversation feel easy and comfortable. I really appreciated how attentive she was and how well she handled everything. Definitely a great experience!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road.  Thank you for choosing Maria Melendez State Farm. "
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irma

September 4, 2026

5 out of 5 rating by irma
"Angela is always so sweet and helpful! Every time I’ve spoken with her she’s been friendly, patient, and quick to help me with whatever I needed. She has such a welcoming personality and makes every interaction a good one!"
We responded:
"Thanks so much for the amazing review, irma! We really appreciate your support here in Dallas. Just reach out anytime if you need us - we’re here for you. "
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Crystal Trujillo

September 1, 2026

5 out of 5 rating by Crystal Trujillo
"I had a great experience with this State Farm office! Angela was extremely helpful, patient, and professional. She took the time to answer all of my questions and made everything easy to understand. Great customer service and I definitely recommend this office!"
We responded:
"Thanks so much for the amazing review, Crystal! We really appreciate your support here in Dallas. Just reach out anytime if you need us - we’re here for you. #MariaMelendezState Farm "
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rhonda reda

September 1, 2026

5 out of 5 rating by rhonda reda
"Wonderful Team, I could not have chose a better office! When I had surgery the entire office signed a get well soon card I received in the mail, it was very thoughtful. Thank you State Farm Team!"
We responded:
"Thanks so much for the amazing review, Rhonda! We really appreciate your support here at the Maria Melendez State Farm Agency. Just reach out anytime if you need us - we’re here for you. We are happy to know you are feeling better. "
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Classic Auto Group

September 1, 2026

5 out of 5 rating by Classic Auto Group
"I had a wonderful experience getting car insurance for my son and daughter! The customer service is excellent, and the rates are fantastic. I compared quotes from more than five insurance agencies, and this one offered the best price.

Dora was such a pleasure to work with. She is incredibly kind and friendly, and she really takes the time to listen and understand what you need. She made the entire process feel easy and comfortable, and I truly appreciated her personal attention.

I highly recommend this agency, especially Dora, to anyone looking for great rates and outstanding customer service!"
We responded:
"We’re so happy to hear you had a great experience with Dora - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Thank you for choosing State Farm at the Maria Melendez Agency."
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Millys V2

September 1, 2026

5 out of 5 rating by Millys V2
"Super helpful, and super put together. Help me navigate myself through the app and helped me login!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Thank you for choosing Maria Melendez State Farm Insurance."
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luisjosehernandez1

September 1, 2026

5 out of 5 rating by luisjosehernandez1
"Quiero recomendar a Dora Baeza por su excelente servicio como agente de seguros de autos. Fue amable, paciente y muy profesional. Explicó las coberturas de forma clara y me ayudó a encontrar una opción que se ajusta a mi presupuesto. Se nota que realmente le importa ayudar a sus clientes. Muy recomendable.

I want to recommend Dora Baeza for her excellent service as a car insurance agent. She was kind, patient, and very professional. She explained coverage options clearly and helped me find an option that fits my budget. She really cares about helping her clients. Highly recommended."
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con Dora aqui en la agencia de Maria Melendez. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Dallas. "
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T Rex

August 31, 2026

5 out of 5 rating by T Rex
"If I could give more than 5 stars I would

Denise!!!! Was great she is very helpful and attentive. Guide me through every step in order to obtain my life insurance. I am very grateful to her for helping me in this process. Denise is a professional and awesome rockstar. Her team is also great."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Denise was helpful with the process of your life insurance. We appreciate your great review at the Maria Melendez State Farm Insurance office. "
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Jordan Thomas

August 31, 2026

5 out of 5 rating by Jordan Thomas
"Recently called because I needed some help with a few of my policies. Angela was so nice and helpful, made my experience super quick and easy. I 10/10 recommend coming to Maria and know that the team will get you taken care of."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jose Portillo

August 31, 2026

5 out of 5 rating by Jose Portillo
"Excelente servicio, sin dudarlo los recomiendo al 100%"
We responded:
"Hola José, ¡gracias por sus maravillosos comentarios! Nuestro equipo está encantado de conocer su excelente experiencia con Marian. Brindar un servicio excepcional es nuestra prioridad y nos alegra que Marian pueda ayudarlo de manera efectiva. Esperamos volver a trabajar con usted pronto. - María

"
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Alazay Amesquita

July 30, 2026

5 out of 5 rating by Alazay Amesquita
"Jennifer was an absolute pleasure to work with! She was a huge help, gave me an amazing quote, and kept great conversation throughout the entire process. I truly appreciate her kindness and professionalism!"
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Jacob Olmos

July 24, 2026

5 out of 5 rating by Jacob Olmos
"Maria’s team is wonderful! Alex, Dora, Jennifer, Denise and Angela are all attentive, helpful and offer outstanding service. Highly recommend for any insurance needs!"
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Eddy Renteria

June 30, 2026

5 out of 5 rating by Eddy Renteria
"Estoy muy satisfecho con el servicio, la atención, el trato amigable y en mi propio idioma. Gracias a todo el personal de la oficina: Denise, Alex, Jennifer y a Maria."
We responded:
"Eddy, muchas gracias por sus lindas palabras. Estamos feliz de verlo conoco en persona. Thank you so much for your kind review. We take pride in service of auto insurance with State Farm. Thank you for visiting us in Far North Dallas."
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luvtrel

June 17, 2026

5 out of 5 rating by luvtrel
"Called for a quote to compare prices with a currently insured vehicle and spoke with Alex who transferred me to Jennifer. The service from the bother was BEYOND exceptional!"
We responded:
"Thank you for your kind review of State Farm Agent Maria Melendez’s Team. We appreciate it!"
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Denise Larmeu

June 15, 2026

5 out of 5 rating by Denise Larmeu
"Jennifer was amazing! Professional, patient and got everything done in a timely manner. Highly recommend her and this office!"
We responded:
"Denise, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Maria Melendez’s Team!"
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Peter Garcia

June 10, 2026

5 out of 5 rating by Peter Garcia
"Working with Jennifer to set up my State Farm auto policy was an absolute breeze! She made the whole process quick, easy, and stress-free. Highly recommend her for your insurance needs!"
We responded:
"Peter, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Maria Melendez’s Team—we are always here to help!"
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Rodolfo Gonzalez

June 8, 2026

5 out of 5 rating by Rodolfo Gonzalez
"Denise is awesome! She was super helpful from the very first call. She got everything done really fast, didn’t make me wait around forever. What I appreciated the most is how she took the time to explain everything in a way that actually made sense, no confusing insurance jargon or anything. She made me feel confident about what I was buying and honestly, I walked away feeling good about the whole thing. If you’re looking for an agent who actually cares and knows her stuff, Denise is definitely the one! Highly recommend her."
We responded:
"Thank you for the amazing review, Rodolfo! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Karen Echevarría

May 21, 2026

5 out of 5 rating by Karen Echevarría
"Denise Rosales te agradezco por tu ayuda y dedicacion, aprecio mucho tu tiempo y buena atencion. Bendiciones."